The last thing I tried was downloading this ASMedia USB3.1 driver directly from Dell and reinstall it.
#How to install asmedia usb3.1 extensible host controller drivers#
I've tried uninstalling the drivers and letting Windows 10 reinstall them upon restarts and more restarts and it doesn't fix the issue. And in device manager I edited to properties to "Disable" power saving for the USB Hubs when not used. When I click on Subject in the Device Manager and check to see if there are updated drivers, Windows goes to the Internet and attempts to install the driver but always has a time-out and the update. I followed all instructions online and can't seem to find a fix, I've changed the power management settings to always enable USB power at max levels. It recommends I go to the owner of the product and get the update there. When I click on Subject in the Device Manager and check to see if there are updated drivers, Windows goes to the Internet and attempts to install the driver but always has a time-out and the update fails. Now I ran the Dell SupportAssist diagnostics and I keep getting this message, I think it may be the key to all my issues. ASMedia USB3.1 eXtensible Host Controller. Download the ASMedia USB3.1 eXtensible Host Controller Driver 1.16.35. I couldn't get the mouse to work in ANY other USB port/HUB (front or back) only plugged into the keyboard. Then it stopped working completely.Īfter a few hours of troubleshooting, the mouse only seems to work when plugged into my keyboard (Razer Chroma V2), which is also plugged into the back USB hub (strange huh?) It kept periodically disconnecting and Windows 10 kept alerting me that the "device has malfunctioned". To find the installed host controller(s), please follow the instructions below. Most machines will have a single USB 3.0 host controller and two USB 2.0 host controllers. Last week my Chaos G905 Mouse stopped working plugged into the back of the computer. In our older Logic 1.x software, you can identify which USB 3.0 host controller(s) is installed on your system.